International Shipping and Hawaii
Currently, The Room Outdoors ships within the US (lower 48) and Canada (lower provinces).
International and Hawaii Shipping
If you are located in Hawaii or overseas (EU, UK, AUS, and NZ), we are happy to ship our products to your freight forwarder. Shipping is free within the US.
Once your order reaches your freight forwarder, it is up to you and your forwarder to check for shipping damage before accepting delivery. After delivery has been accepted by your freight forwarder, we are unable to assist with shipping damage claims. While we can process replacements for missing or damaged parts, any shipping damage will be between you and your freight forwarder. All replacements will be shipped to your freight forwarder as the address on file.
All international and Hawaiian orders are final. We are unable to accept returns or refund orders where a freight forwarder was used.
How to Order
To order to your freight forwarder, please use their address as the shipping address. All prices are processed in USD. Any orders overseas that seem suspicious will be cancelled without explanation. If you feel that your order was cancelled by mistake, please contact us.